FAQ
I have a wide feet, can I wear these pumps?
Definitely, we made to fit all! We adopt stretchy and elastic knit materials fit different widths of feet & different circumferences of ankles. Contact COSY ISLAND customer support for more assistance on choosing your right size!
My regular size is 6.5, what size should I buy for the pumps?
48% customers find this style runs large. We recommend you size down (Size 6 may fit you well) or contacting Cosy Island customer support for more detailed assistance.
I'm a size 12. Will you offer bigger sizes in the future?
We currently only offer up to size 10. If you require larger sizes, we will consider developing them in the future. Please stay tuned!
Do you offer shoes for narrow feet?
I'm sorry, we do not offer shoes for narrow feet at the moment. You could contact our customer service and they will provide you with more guidance on selecting the right size for you.
I have flat feet, do these shoes provide sufficient support?
Absolutely! We incorporate a cushioned insole for arch support. We have great amount of customers with flat feet and plantar fasciitis that have tried GraceLithe, and they had positive feedback afterwards!
What is your shipping and return policy?
We offer FREE standard shipping to most countries and 180 days of warranty upon the days of delivery.
Any other questions?
Feel free to contact us!
Social Responsibilities
At COSY ISLAND, we believe that you shouldn't have to compromise between looking good and feeling great. And by transforming waste into fashion, we're making a positive impact on the world around us.